Frequently Asked Questions

Find quick answers to common questions about our IQ tests, scoring, subscriptions, and more.

About the IQ Test

What is an IQ test?

An IQ (Intelligence Quotient) test is a standardized assessment designed to measure human cognitive abilities and intellectual potential. Our test evaluates various aspects of intelligence including:

  • Logical reasoning and problem-solving
  • Pattern recognition
  • Spatial awareness
  • Mathematical ability
  • Verbal comprehension

The results provide a score that represents your cognitive abilities compared to the general population.

How long does the IQ test take?

Our standard IQ test takes approximately 20-30 minutes to complete. The test is timed, and completing it within the optimal time frame helps ensure the most accurate results.

We recommend taking the test in a quiet environment without distractions, and completing it in one sitting for the best results.

Can I retake the IQ test?

Yes, you can retake the test. However, we recommend waiting at least 3 months between attempts. Taking the same test repeatedly in a short period may artificially inflate your score due to the "practice effect" - you may remember some questions from previous attempts.

Premium members have access to multiple test versions to help minimize this effect.

Is the test scientifically validated?

Yes, our IQ test is developed in collaboration with cognitive psychologists and follows established psychometric principles. Each question is calibrated using Item Response Theory (IRT) to ensure reliable measurement across the full range of cognitive abilities.

While our online test is a valid measure of cognitive ability, it should not be considered a replacement for a professional psychological evaluation administered by a licensed psychologist.

Scoring & Results

How is my IQ score calculated?

Your IQ score is calculated based on your performance relative to others in your age group. We use a standardized scoring system where:

  • The average score is set at 100
  • The standard deviation is 15 points
  • About 68% of people score between 85-115
  • About 95% of people score between 70-130

Your score takes into account both accuracy and the time taken to complete the test.

What is a good IQ score?

IQ scores are typically categorized as follows:

  • 130+: Very Superior (Gifted)
  • 120-129: Superior
  • 110-119: High Average
  • 90-109: Average
  • 80-89: Low Average
  • 70-79: Borderline

Remember, IQ is just one measure of cognitive ability. Success in life depends on many factors including emotional intelligence, creativity, perseverance, and social skills.

Can I improve my IQ score?

While your baseline cognitive ability is relatively stable, research shows that certain activities can help improve specific cognitive skills:

  • Regular mental exercises and brain games
  • Learning new skills and languages
  • Physical exercise (improves blood flow to the brain)
  • Adequate sleep and nutrition
  • Reducing stress

Our memory games and cognitive training exercises are designed to help you strengthen these abilities.

Account & Settings

How do I create an account?

Creating an account is simple:

  • Click the "Sign Up" button on our homepage
  • Enter your email address and create a password
  • Verify your email address by clicking the link we send you
  • Complete your profile (optional)

You can also sign up using your Google or Facebook account for faster registration.

How do I reset my password?

To reset your password:

  • Go to the login page and click "Forgot Password"
  • Enter the email address associated with your account
  • Check your email for a password reset link
  • Click the link and create a new password

If you don't receive the email within a few minutes, check your spam folder or contact our support team.

How do I delete my account?

To delete your account:

  • Log in to your account
  • Go to Settings > Account > Delete Account
  • Confirm your decision

Please note that account deletion is permanent. All your data, including test results and progress, will be permanently removed and cannot be recovered.

Billing & Subscriptions

What payment methods do you accept?

We accept the following payment methods:

  • Credit cards (Visa, MasterCard, American Express)
  • Debit cards
  • PayPal
  • Apple Pay
  • Google Pay

All payments are processed securely through our payment partners. We never store your full credit card details on our servers.

How do I cancel my subscription?

To cancel your subscription:

  • Log in to your account
  • Go to Settings > Billing
  • Click "Cancel Subscription"
  • Follow the prompts to confirm

Your access will continue until the end of your current billing period. You will not be charged again after cancellation.

Can I get a refund?

We offer a 14-day money-back guarantee for all new subscriptions. If you're not satisfied with our service, contact our support team within 14 days of your purchase for a full refund.

After the 14-day period, refunds are handled on a case-by-case basis. Please contact us to discuss your situation.

What's included in the premium subscription?

Premium membership includes:

  • Unlimited access to all IQ tests
  • Detailed performance reports with cognitive breakdown
  • Access to all memory games and brain training exercises
  • Progress tracking over time
  • Downloadable PDF certificates
  • Ad-free experience
  • Priority customer support

Technical Issues

The test is not loading. What should I do?

If the test isn't loading, try these steps:

  • Refresh the page
  • Clear your browser cache and cookies
  • Try a different browser (Chrome, Firefox, Safari, Edge)
  • Disable browser extensions that might interfere
  • Check your internet connection

If the problem persists, please contact our support team with details about your browser and device.

Which browsers are supported?

Our platform works best on the latest versions of:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge

We recommend keeping your browser updated for the best experience. Internet Explorer is not supported.

Can I take the test on mobile?

Yes, our IQ test is fully optimized for mobile devices. You can take the test on your smartphone or tablet using any modern browser.

However, for the best experience, we recommend using a device with a screen size of at least 5 inches and a stable internet connection.

Still have questions?

Can't find what you're looking for? Our support team is here to help.